How can we help?
Whether you're scoping a new project, working with us already, or have a question about Foundry, here's the fastest way to reach the right people.
support@playframestudios.com — we typically reply within one business day.
Common questions
I want to start a new project. What do you need from me?
A short description of what you're building, your rough timeline, and any constraints (platforms, budget, deadlines). Send it through the contact form and we'll follow up to scope it together.
What kinds of work do you take on?
Custom software development, native iOS and Android apps, SaaS product development, and professional services such as embedded engineering and architecture reviews — plus ongoing operations, hosting, and maintenance to keep what we build online and supported. If you're unsure whether your project fits, just ask.
I'm an existing client and need support.
Email support@playframestudios.com with your project name and the details of what you need. Include steps to reproduce any issue, plus screenshots or logs if relevant — it helps us move faster.
I have a question about Foundry.
Foundry is our SaaS product at foundryworks.dev. For product-specific questions, start there — or email us and we'll point you in the right direction.
How do you handle my information?
Minimally. See our Privacy Policy for exactly what we collect and why.
Reporting an issue
Found a bug in something we built for you? Send it to support@playframestudios.com with as much of the following as you can:
- What you expected to happen, and what actually happened.
- Steps to reproduce the issue.
- Device, OS, and app or browser version.
- Screenshots, recordings, or error messages if available.